Privacy Policy

Effective Date: 10/05/2012
Website: www.proteacricketsa.co.za
Contact Email: official.sacricket@gmail.com

Protea Cricket SA values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from our store.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Non-Personal Information: Browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services.

  • To send order confirmations, shipping updates, and promotional offers (only if you opt-in).

  • To comply with legal obligations.

3. Payment Information

All payments are processed through secure third-party payment gateways. We do not store or have access to your full payment card details.

4. Sharing of Information

Your information will never be sold or traded. We may share your information only with:

  • Trusted Service Providers (e.g., couriers, payment processors) to complete your order.

  • Legal Authorities if required by law.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.

  • Improve website performance.

  • Analyze site traffic.
    You may disable cookies in your browser settings, but some site features may not function properly.

6. Data Security

We implement strict security measures to protect your information against unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Request deletion of your personal data (subject to legal and transactional requirements).

  • Opt-out of receiving marketing emails at any time.

8. Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

Protea Cricket SA reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:
📧 official.sacricket@gmail.com
🌐 www.proteacricketsa.co.za